Enterprise search in Arabic

Arabic enterprise search that finds the answer, not just the file

RagINS is Arabic enterprise search for company documents: employees search or ask in Arabic or English and get a cited answer from the passages they are allowed to see. It matches Arabic spelling variants and, with a multilingual embedding model, finds English documents from Arabic questions — for organisations in Egypt, Saudi Arabia, the UAE and the GCC.

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What Arabic enterprise search does in RagINS

  1. 01

    Normalises Arabic

    Diacritics and tatweel are ignored, أ إ آ are read as ا and ى as ي, so “اجازة” still finds “إجازة”.

  2. 02

    Searches words and meaning

    Keyword matching catches exact terms, codes and numbers; vector search catches paraphrases. The two scores are combined.

  3. 03

    Crosses languages

    With a multilingual embedding model, an Arabic question retrieves an English passage, and the reverse.

  4. 04

    Applies permissions first

    Company, role, department and user rules are applied before anything is scored.

  5. 05

    Reranks and removes duplicates

    The most relevant passages rise to the top and near-identical ones are dropped.

  6. 06

    Answers with a source

    The result is an answer that cites its passages, or a clear “not enough evidence”.

Arabic search for Egypt, Saudi Arabia, the UAE and the GCC

Egypt

Arabic and English policies, manuals and contracts in one place, and an interface that reads right to left in Arabic.

Saudi Arabia

Arabic circulars and policies alongside English contracts and manuals, deployed in an agreed cloud region, on-premises or hybrid.

UAE and the GCC

Bilingual teams can ask in the language they think in and still reach documents written in the other.

How to choose Arabic enterprise search

  1. 1

    Spelling variants

    Search for إجازة and اجازة: both should find the same passage.

  2. 2

    Both directions across languages

    Arabic question → English document, and English question → Arabic document.

  3. 3

    Permissions before ranking

    Results and counts should never reveal a document the user cannot read.

  4. 4

    Passages, not just files

    Look for the passage that answers, with its page or section.

  5. 5

    An Arabic interface

    A right-to-left layout that employees can use all day.

  6. 6

    Honest gaps

    A clear “not enough evidence” when nothing matches.

Frequently asked questions

What is Arabic enterprise search?

Search across a company’s own documents that understands Arabic as well as English. RagINS goes a step further and answers the question from the passages it finds, with citations.

Does it handle Arabic diacritics and spelling variants?

Yes. Diacritics and tatweel are ignored, and alef and ya forms are unified before matching.

Can I search English documents in Arabic?

Yes, with a multilingual embedding model configured in your deployment: an Arabic question finds the English passage, and the reverse.

Does it search scanned Arabic documents?

Scanned Arabic documents are connected in the pilot, alongside the PDFs, Word and text files RagINS reads directly.

Is the interface available in Arabic?

Yes. The whole product switches to Arabic, with a right-to-left layout, in one click.

Does it search the internet?

No. It searches the documents in your company workspace, within each user’s permissions.

Test Arabic enterprise search on your documents

Bring Arabic and English documents and the questions your teams ask. The Epsilon team runs them in a guided demo and scopes a pilot.

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