Document chat

Chat with your documents and see where every answer comes from

RagINS lets your teams chat with your documents: ask a question in Arabic or English and get an answer taken from your PDFs, Word files and text documents, with the page or section cited. It runs as a private company workspace for organisations in Egypt, Saudi Arabia, the UAE and the GCC.

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How to chat with your documents in RagINS

  1. 01

    Add your documents

    Add PDFs, Word files and text files to a collection, or index documents, wikis and drives; each is split into passages and indexed with its permissions preserved.

  2. 02

    Ask a question

    Type it as you would ask a colleague. Follow-up questions keep the context of the conversation.

  3. 03

    Read a cited answer

    The answer cites the passages it used. Click a citation to open the exact passage, with your search terms highlighted.

  4. 04

    Know when there is no answer

    If the documents do not contain it, RagINS says there is not enough evidence instead of filling the gap.

  5. 05

    Come back to it

    Conversations are saved; list, resume, rename or delete them. Each belongs to the person who started it.

  6. 06

    Stay within your permissions

    You only chat with documents you are allowed to read; restricted passages never appear in an answer or a citation.

Document chat for Egypt, Saudi Arabia, the UAE and the GCC

Arabic PDFs and Word files

Arabic text is read from PDFs and Word files, and Arabic sentence punctuation is respected when documents are split. Scanned Arabic documents are connected in the pilot.

Arabic and English in one conversation

Ask in either language. With a multilingual embedding model, an Arabic question finds an English passage, and the reverse.

Your documents, your boundary

Answers come only from the documents in your workspace, and RagINS can be deployed in an agreed cloud region, on your premises or hybrid.

How to choose a document chat tool for work

  1. 1

    Page-level citations

    Every answer should show where it came from, down to the page or section.

  2. 2

    It says “I don’t know”

    Ask something your files do not cover and see what happens.

  3. 3

    Permissions that hold

    Two colleagues asking the same question should each see only what they are allowed to read.

  4. 4

    Private conversations

    Check who can see your chat history.

  5. 5

    Arabic that works

    Test Arabic PDFs, spelling variants and mixed Arabic and English questions.

  6. 6

    Where it runs

    For confidential files, ask which services see the text and whether the tool can run inside your network.

Frequently asked questions

What does “chat with your documents” mean?

Asking your own files questions in plain language and getting answers drawn from them, instead of searching file by file. RagINS adds a citation to each answer so you can check it.

Can I chat with PDF files?

Yes — PDFs, Word files and text documents. Scanned PDFs and photos are connected in the pilot.

Can I chat with documents in Arabic?

Yes. Ask in Arabic or English about Arabic or English documents; answers keep names and numbers as they are written in the source.

Can documents stay inside our network?

RagINS can be deployed on infrastructure you control. With the built-in answer mode and a self-hosted embedding model, documents and questions are not sent to an outside AI service; the deployment plan maps every data flow.

Are my conversations private?

Yes. A conversation belongs to the person who started it, and its answers draw only on documents that person may read.

Is it free?

No. RagINS is an enterprise platform deployed for your organisation. Scope and pricing depend on users, document volume, model usage, deployment and support, and are set out in a proposal.

Chat with your own documents in a guided demo

Bring a few representative documents and real questions. The Epsilon team shows RagINS answering them, with sources, and scopes a pilot.

Book a demo The enquiry does not create an account.